Terms of Service

Last updated September 2026. Using this site means you agree to these terms.

The collection

Each piece is one of one. A listing is an offer to sell that specific bag, described as we found it. Colours on a screen are close, not exact. Title passes when payment clears and the piece is dispatched.

Orders and checkout

Prices are in US dollars and include the complimentary insured shipping we advertise, unless a page says otherwise. Payment is taken on our hosted checkout. We may decline or cancel an order if a piece is no longer available, and we will refund what you paid.

Selling to the vault

A submission is an invitation for us to review a bag. It is not a listing, and it does not oblige either of us. If we make an offer and you accept it, we arrange insured collection and payment on the terms stated in that offer. You confirm the bag is yours to sell.

Authenticity

We authenticate before we sell. If a piece we sold is later proven inauthentic, we refund the purchase price in full.

Contact

Questions about these terms: clients@sorellavievault.com.